You can log on to our website: www.auraanyc.com or place orders via Instagram (direct message). In case of any assistance required, please call/whatsapp us on +91 96259 50712. We can also be contacted via email at auraanyc@gmail.com.

Yes, customization is possible in terms of colors, sleeve, and other minor adjustments. For any customization request, we request you to contact us at +91 96259 50712 or email us at auraanyc@gmail.com.

Yes, we can change the color of the product. However, we note that some of our products might look great in certain color shades only. Therefore, we provide you with a palette of color options. However, if you still wish to customize the color, we request you to contact us at +91 96259 50712 or email us at auraanyc@gmail.com.

We refer to our standard size chart as displayed on the product page. However, we encourage you to send your measurements after placing an order to have the product made specifically to your size. In case of any questions regarding the size chart, feel free to contact us.

Our products are especially designed for you. We would love to design our products based on your requirements. You can send us your measurements after placing an order to have the product made specifically to your size. For any questions, we request you to contact us at +91 96259 50712 or email us at auraanyc@gmail.com. We note that an additional charge will be applicable based on the order with a bust size of more than 40.5.

Payments can be made through Visa, MasterCard, American Express, and Maestro credit and debit cards. We also accept bank transfers and cash payments. Please contact our team at +91 96259 50712 or email us at auraanyc@gmail.com in case you wish to make payments through net banking or cash.

The shipping charges for all shipping within India are free and are completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.

All our products are handcrafted and specially chosen for you. Due to the intricate and exclusive nature of the products available on our Site, we ensure that we photograph all our products under standard lighting conditions so that the product image you see is closest to the product. However, there may be slight variations in the color of the fabric, dyes, prints, or embroideries of the product image you see on your monitor and the actual product.

If you order multiple products with different dispatch dates, all the products are shipped as one shipment, once your complete order is ready. However, if you wish to receive some products earlier, please email us at auraanyc@gmail.com or call us at +91 96259 50712

You will receive a tracking number upon shipment to track your delivery.

Each and every product is specially handcrafted for you considering all your requests. In case you are unhappy with our product, please get in touch with us at +91 96259 50712 or email us at auraanyc@gmail.com. Our team will constantly be in touch with you to help you with your product. However, we have a no refund/cancellation policy.